Shipping Policy

  • Domestic Customers (In Australia)

    We normally dispatch all goods within 24 hours after payment has been completed. Deliveries will be made during business hours Monday to Friday.


    Most items shipped from Brisbane will take 3-10 days to be delivered depending on the delivery location.

    Australia Post - Eparcel Road
    Signature required on delivery or calling card will be left for item to be collected from local post office.

    Australia Post - Eparcel Express

    (Rolls wider than 1 meter cannot be shipped on Australia Post) Signature required on delivery or calling card will be left for item to be collected from local post office.


    Fastway Couriers Road Express

     

     

  • International Customers

    We normally dispatch all goods within 24 hours after payment has been completed.

    We also combine items when possible to save you on shipping costs.We encourage this and you will find great savings on shipping by purchasing multiple items. Please note that not all items can be combined as they do not pack well together.

    International Delivery


    Post International Air Mail - Registered 7-21 days
    No Trackable information available.

    EMS Express Courier or DHL (5-10 Days)

    Tracking information available to most countries.


    Please note that product & shipping pricing does not include Customs duty or import taxes that might be payable at time of delivery.

Delivery, title and risk

(a) If possible we will deliver the products to the delivery address you provide when making your order. We currently deliver to areas as set out on the Site. Please refer to the delivery information on the Site to ensure you are in our delivery area. If you are not in our delivery area please contact us to discuss delivery options.

(b) Any delivery periods displayed on the Site are estimates only, based on the information provided by the delivery company.

(c) We deliver the products using a range of delivery methods. You may need to sign for some deliveries and you may have the choice for our delivery partner to leave the products in a safe place or to leave the products at your nearest post office for pick up.

(d) Title to the products will remain with us until you have paid the Price in full for the products. Until title passes, you must not do anything which seeks to create an encumbrance, lien, charge or other interest in or over the products.

(e) Risk in the products will pass to you as soon as they are delivered to the delivery address you provided in your order.