Q: How do I pay?
Payments are made at checkout through our secure services. You can pay with either PayPal or credit card (MasterCard, Visa Card + Amex). Credit card payments are made through the PayPal system but you are not required to create an account if you choose not to.
Q: Can I pick up?
Yes. All orders can be picked up at our Virginia warehouse in Brisbane after payment is made. Pickup times are Monday-Friday 8am-5pm. We will send an “Item is Ready for Pickup Notice” by email. Please contact us before pickup if we have not sent you this notice so we can have your item picked and ready for collection. Some items are not available for pickup immediately.
Q: Do all your prices include GST?
Yes, all of our prices include GST. We are a registered Australian company and you will receive a GST tax invoice for each item you purchase.
Q: Do I need a heat gun to install window tint for my car/vehcile?
No, you don't need a heat gun for flat surfaces for your vehicle. For some vehicles a heat gun can be beneficial in shaping the film to suit windows or glass that is curved. For example, some rear vehicle windows are more dome-shaped.
Q: Do I need a heat gun to install window tint in my home or office?
No, you don't need a heat gun for flat surfaces. A heat gun can be beneficial in shaping the film to suit windows or glass with curves.
Q: How do I check if I have factory window tint on my car/vehicle?
If you are unsure you should check with the vehicle manufacturer before purchasing window tint film.
Q: Can I apply window tint to my car/vehicle if I have factory tinted glass?
Yes, as long as you ensure the VLT% remains within legal limits. Applying tint to vehicles with factory tinted glass will increase the darkness (decrease the VLT%) potentially making the application of a legal 35 or 50% film illegal.
Q: Are there special vehicle exemptions for window tinting?
For goods or service vehicles, trucks and heavy equipment rules can differ, there are also exemptions for medical issues so check your state or territory roads department or authority for more detail.
Q: Why you should tint your car/vehicle windows within the law?
If you have illegal tint you can void or complicate your vehicle insurance in case of an accident. Your insurance could suggest the dark tint contributed to the accident, especially if night driving. You might never have an accident but is it really worth the risk? You could be fined by the police or local transport authority. View window tinting laws page here.
Q: Can I be fined for old tint on my car/vehicle?
Only if it obscures your view in any way. If you purchase a second-hand car or your tint has gone opaque purple, is bubbling, peeling (obscuring your view in any way) it is your legal responsibility to remove or replace it. Don't risk a fine from the police or local transport authority. View window tinting laws page here.
Q: Are you considering darker than legal window tint for your car/vehicle?
While it may seem like a "cool" idea to tint your windows really dark (very low VLT%) it will greatly reduce visibility and that is why it is illegal. If you have illegal tint you can also void or complicate your vehicle insurance in case of an accident. Your insurance could suggest the dark tint contributed to the accident, especially if night driving. You might never have an accident but is it really worth the risk? You could be fined by the police or local transport authority. View window tinting laws page here.
Q: What does "VLT" mean for window tinting film...
Around 45% of sunlight is visible light. The light that passes through a window is measured as "VLT" which is Visible Light Transmission". The darker the film the lower the VLT% and the less light gets through, the lighter the film the higher the VLT% is. Not all light passes through a window, some of it is reflected back and some of it is absorbed by the glazing.
Q: What does "UV rejection" mean for window tinting film...
Less than 5% of sunlight is UV "UltraViolet" light. Australia has one of the highest levels of UV exposure in the world which also means we have one of the highest rates of skin cancer.
Q: What does "infrared rejection" mean for window tinting film...
Approximately 50% of sunlight is infrared. If the tint film is rated to 65% IRR then it allows 35% IR and repels 65% IR. Infrared rejection "IRR" shouldn't be confused with the total amount of heat that is rejected though. Infrared rejection is the measurement of only the infrared "IR" element that is repelled by the window tinting film.